Compliance Administrator– remote role (12 week contract)
THE COMPANY:
Our client is a specialist insurance company. They are looking to hire a Compliance Administrator on a 12 week (mat cover) contract. The role is able to be carried out remotely.
THE RESPONSIBILITIES:
To assist the Compliance Manager in daily tasks, including, but not exclusive to:
Call Monitoring
Feedback of call reviews
Identifying areas of improvement for call centre staff and scripts
Deliver training updates on changes in processes or regulatory updates
Keep compliance spreadsheets and the CRM up to date
Refer major compliance breaches to Compliance managers
Support the Compliance team with managing customer complaints
EXPERIENCE REQUIRED:
An individual who has the knowledge and experience (minimum 3 years) in a similar role
Similar dealings within an FCA regulated firm
Key attention to detail
The ability to work well as an individual and as part of a team
For further information please contact Duncan Jeffery
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