Head of Transaction Monitoring

THE COMPANY:

We are working with an exciting client of ours who operate in the PSD & EMI Space currently. They are looking to hire a Head of Transaction Monitoring to refine and provide effective and efficient oversight of the fraud and transaction monitoring function.

THE RESPONSIBILITIES:

• Lead and manage transaction monitoring and fraud processes, including the handling of potential fraud cases and the execution of post-transaction monitoring (rule-based, periodic, and event-driven reviews) in line with internal service level guidelines.
• Ensure compliance with all relevant regulatory obligations and internal policies and procedures. Report any potential or actual breaches to the Money Laundering Reporting Officers (MLROs).
• Maintain an up-to-date Business Continuity Plan (BCP) for transaction monitoring and support broader compliance operations as required.
• Manage and develop a high-performing transaction monitoring team, promoting a culture of compliance, accountability, and operational excellence.
• Oversee the identification, investigation, and escalation of suspicious activity.
• Ensure timely, accurate, and risk-appropriate responses to potential fraud or financial crime incidents in alignment with regulatory expectations and internal policies.
• Analyse trends and risks, providing actionable insights and recommendations to senior leadership.
• Drive the ongoing enhancement of transaction monitoring processes, with a focus on increasing efficiency and effectiveness through system upgrades and automation.
• Deliver regular training sessions on transaction monitoring and fraud prevention topics.
• Ensure timely implementation of corrective actions arising from compliance monitoring, audits, and incident reviews (internal or external).
• Represent the transaction monitoring function during internal and external audits.

EXPERIENCE REQUIRED:

• Proven experience in leading others in a transaction monitoring department.
• Experience in a fintech/ EMI environment is a must.
• Experience with developing and refining processes within the transaction monitoring and fraud space is highly desirable.
• Proven stakeholder management experience.
• THIS ROLE DOES NOT OFFER SPONSORSHIP.
• THIS ROLE IS NOT A KYC/ ONBOARDING FOCUSSED ROLE.

For further information, please contact Jordan White