Compliance Communications Monitoring (6 months temp)

THE COMPANY:

We have been instructed by one of our wholesale banking clients, they are looking for a Compliance Communications Monitoring Analyst/Officer to assist on the implementation programme of a new communications monitoring system

THE RESPONSIBILITIES:

• Administration of the current Communication Monitoring Tool
• Troubleshoot and investigate screening issues identified by the Compliance Team and coordinate with technical (IT) and 3rd Party resources to resolve.
• Make proposals to optimise the existing screening algorithms and lexicons.
• Conduct Quality Assurance analysis on the current monitoring process.
• Support the project to define and investigate alternative solutions
• Leverage the Business Requirements Document and engage with IT to evaluate technology propositions
• Proactively manage and maintain effective relationships, communication, collaboration
• Support in the Calibration, testing and optimisation of the surveillance platforms and lexicons.
• Promptly report any identified high-risk findings or incidents for immediate attention.
• Review and update the Branch Communications Monitoring Policy & Procedures and map to the monitoring solution.

EXPERIENCE REQUIRED:

• Proven capability in advising on regulatory requirements for communications surveillance by banks
• Strong communications monitoring experience from a systems testing/implementation background ideally
• Communication Monitoring System implementation and/or testing experience
• Experience with high data volumes and false positive interpretations
• Experience in using an automated communication monitoring tools
• Able to present meaningful MI
• Experience in research using qualitative and quantitative analysis methods:
• Strong data investigation and problem-solving skills including the ability to frame ambiguous issues.

For further information, please contact Natalie Eshelby