Compliance Manager (Monitoring)

THE COMPANY:

Our client is an international banking group, offering a wide range of products and services including savings, loans, mortgages and insurance.

THE RESPONSIBILITIES:

• Implement the Bank’s Compliance Monitoring framework, processes and procedures in line with industry and regulatory standards and the Bank’s risk appetite. Where required, aid in reviewing and updating compliance monitoring procedures to drive continuous improvement.
• Lead on compliance monitoring reviews as outlined in the compliance monitoring plan, covering the Bank’s regulated activities. This includes preparing terms of reference, testing the design and operational effectiveness of regulatory controls, report writing, agreeing findings with key stakeholders and tracking all issues and remediation through to closure.
• Conduct quarterly customer outcomes testing as part of the Bank’s consumer duty requirements
• Influence and guide internal stakeholders to ensure the successful implementation of the compliance monitoring framework and the resolution of issues/actions.
• Support in evaluating the ongoing effectiveness of the Compliance RCSAs and work with Operational Risk to ensure alignment.
• Collate all required compliance Management Information (MI) relating to monitoring and regulation and analyse trends and issues to provide information and assurance to key internal governance forums.
• Proactively develop own knowledge of regulatory compliance and share best practice with members of the wider Risk Teams and across the bank as appropriate.
• Support the business through the provision of timely and outcomes-focussed regulatory advice and guidance, as part of project and change programmes and resolving ad hoc queries which arise from time to time.
• Support the Senior Compliance Manager in the collation of MI and the co-ordination of slides for the Legal and Regulatory Compliance Committee pack.
• Maintain the Conflicts of Interest and Gifts and Entertainment Registers
• Review compliance policies, standards and procedures when required.
• Provide regulatory training to internal stakeholders.

EXPERIENCE REQUIRED:

• Demonstrable experience in a Compliance monitoring or Audit related role within financial services
• Experience in Compliance Monitoring activity
• In depth regulatory knowledge of FCA regulation affecting the Bank, including knowledge of the FCA Consumer Duty.
• Excellent oral, written communication and organisational skills as well as the ability to present confidently and work effectively with staff and management at all levels
• Ability to investigate, analyse and interpret MI
• Issue Management capabilities displaying effective organisational and stakeholder management skills

For further information please contact Hannah Tabatabai