Our client is a rapidly growing lending business, seeking a hands-on professional to oversee and strengthen the company’s operational compliance, financial crime, fraud prevention, and governance framework.
THE RESPONSIBILITIES:
Maintain and develop the company’s operational compliance framework
Act as MLRO for the business where required
Oversee AML, KYC, sanctions, and financial crime controls
Monitor and strengthen fraud prevention processes across the lending journey
Conduct operational compliance reviews across onboarding, underwriting, collections, broker management, and customer servicing
Review broker and introducer activity to ensure company standards and processes are being followed
Support complaint handling, investigations, and escalated customer matters
Investigate suspicious activity, fraud concerns, documentation irregularities, and operational control failures
Maintain compliance registers, governance records, and audit documentation
Support the development and maintenance of operational policies, procedures, and internal controls
Work closely with operational teams to identify risks, process weaknesses, and improvement opportunities
Work alongside the technology team to improve fraud monitoring, operational controls, governance processes, and reporting visibility
Support internal audits, lender due diligence exercises, and investor governance requests
Ensure customer onboarding documentation and lending records remain accurate and appropriately maintained
Deliver compliance, fraud prevention, and operational governance guidance across the business
Monitor operational incidents, breaches, and remediation actions
Support GDPR and data governance processes alongside the technology function
Maintain awareness of relevant regulatory, financial crime, and industry developments applicable to the business
Help strengthen operational accountability, documentation quality, and governance standards as the business scales
EXPERIENCE REQUIRED:
Minimum 5 to 7 years’ experience within compliance, fraud prevention, operational risk, AML, lending operations, or financial services
Previous experience operating as an MLRO or supporting MLRO responsibilities preferred
Experience within B2B lending, broker-led finance, alternative lending, fintech, or financial services preferred
Strong understanding of operational controls, governance, AML, KYC, fraud prevention, and financial crime processes
Strong understanding of broker and introducer-led operating environments preferred
Strong organisational and documentation skills
For further information please contact Duncan Jeffery
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